Bulawayo Rainbow Hotel is regarded as one of the best hotels in Zimbabwe. However, in an effort to ensure that the hotel continues to deliver refreshing and excellent guest services at all times, it is reported that it will be closed temporarily to pave way for some major refurbishment work which will focus on the hotel’s plumbing system at an investment value of $3. 5 million.
This was revealed by the Chief Executive for Rainbow Tourism Group, Tendai Madziwanyika, in a letter.
He wrote, “The refurbishment will commence on February 2019 and will be completed in time for the 2019 edition of the Zimbabwe International Trade Fair (23 – 27 April 2019).”
This will be the first refurbishment project for Bulawayo Rainbow Hotel since its acquisition by Rainbow Tourism Group in 1997.
“Over and above the complete overhaul of the plumbing system, project also includes the refurbishment of the guest ensuite bathrooms, replacement of all guest rooms and the installation of new guest lifts,” Madziwanyika added.
However, to guarantee minimal inconvenience to customers, all customers and enquiries are being handled by the Central Reservations Office and will be channeled to extensive RTG Virtual Partner Network.
“We have put in place all the necessary logistics that include the secondment of our staff to partner establishments to ensure that we continue to provide the RTG – Refreshing style service our customers have become accustomed to,” the letter read.
Bulawayo Rainbow Hotel services and facilities include Guest Services, Babysitting/Child Care, Barber/Hair Stylist, Car Rental, Currency Exchange, Laundry/Dry Cleaning Service, Multi-lingual Staff, and Free Onsite Parking. Nearby activities comprises of Golf Course Horseback Riding, Jogging Trails Pool (Outdoor Pool) Shopping Mall/Area Tennis (Outdoor Tennis).
RTG was formed in 1992 as part of the Government’s commercialization programme. This dynamic and visionary company rose within six years from three hotels units and a tour operator company in 1992, to become Zimbabwe’s second largest hospitality chain by 1998.
Incorporated in 1991 as Zimbabwe Tourism Investments Group (Private) Limited (ZTIG) (Registration Number 4880/91), the Group assumed control of the commercial business and assets of the Zimbabwe Tourism Investments Group, as a parastatal, then responsible for the promotion of tourism in the country.
In 1994, the ZITG was renamed Rainbow Tourism Group (Private) Limited, and the entire entity became a public company and listed on the Zimbabwe Stock Exchange on 01 November 1999 after the Government offered 70% shareholding to institutional investors, employees and members of the public.
Today, RTG owns quality business units, establishing itself as the fastest growing company in Zimbabwe’s tourism industry. It has successfully positioned itself as a leader in offering Zimbabwean cultural hospitality. In order to remain competitive, the Group has adopted a branding strategy so as to ensure a close and sustainable relationship between the brands and their customers.
